Privacy Policy
Last updated:
Good Rack LLC, Medical Billing Services Medical Billing Services ("Good Rack LLC, Medical Billing Services", "we", "us", or "our") is committed to protecting the privacy of visitors to this website and the clients we serve.
This Privacy Policy explains what information we collect through this website, how we use it, and your rights regarding that information. It does not govern the handling of Protected Health Information (PHI) exchanged as part of our billing services — that is covered by a separate Business Associate Agreement (BAA) entered into with each client.
Information We Collect
When you submit the contact form on this website, we collect the name, email address, phone number, and message you provide. This information is used solely to respond to your inquiry.
We do not collect, store, or process any Protected Health Information (PHI) through this website. No client health records, session notes, or insurance data are transmitted through this site.
How We Use Your Information
Information submitted through the contact form is used to respond to your inquiry and, if you become a client, to facilitate onboarding. We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may retain contact form submissions for a reasonable period to maintain records of communications.
HIPAA Compliance
Good Rack LLC, Medical Billing Services Medical Billing Services operates as a Business Associate under HIPAA. All billing workflows involving Protected Health Information are conducted under a signed Business Associate Agreement (BAA) with each provider client.
PHI is handled through secure, HIPAA-aligned billing platforms and is never transmitted through this public website.
Cookies and Tracking
This website may use basic session cookies necessary for the site to function. We do not use advertising cookies, cross-site tracking, or third-party analytics that collect personally identifiable information.
Third-Party Services
Contact form submissions are processed through our messaging platform. No PHI is included in these submissions. We do not integrate third-party advertising or data-broker services on this website.
Data Security
We take reasonable technical and organizational measures to protect information submitted through this website. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You may contact us at any time to request that we delete information you submitted through the contact form, or to ask questions about how your information is handled.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of this website after changes are posted constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, please contact us:
Good Rack LLC, Medical Billing Services Medical Billing Services Phone: (347) 728-8786 Email: [email protected]