Document Checklist
Gather the documents below before your billing profile can be activated. Required items must be submitted before claims can begin.
Required documents
0 / 4 checked!Required Documents
W-9 Form
RequiredIRS Form W-9 (Request for Taxpayer Identification Number). Must be signed and dated within the last 12 months.
Download the current W-9 from IRS.gov. Use your legal name and EIN or SSN as it appears on your tax return.
State License Copy
RequiredA clear copy of your current, active state professional license (LCSW, LPC, LMFT, PhD, PsyD, or equivalent).
Ensure the license is not expired. If renewal is pending, provide proof of renewal application.
Voided Check or Bank Letter
RequiredA voided check from your practice bank account, or an official bank letter confirming your routing and account numbers.
Write "VOID" clearly across the check in ink. Alternatively, a bank-issued letter on letterhead is accepted.
NPI Confirmation
RequiredYour Type 1 (individual) NPI number. If you have a Type 2 (organizational) NPI, include that as well.
You can look up or confirm your NPI at nppes.cms.hhs.gov. Include both Type 1 and Type 2 if applicable.
Optional Documents
These are not required to start, but they help us set up your billing profile faster and more accurately.
Credentialing Certificates
OptionalCopies of any insurance credentialing approval letters or certificates you have on file.
Helpful if you are already paneled with insurers. Speeds up verification and avoids duplicate credentialing requests.
ERA / EOB Sample
OptionalA recent Electronic Remittance Advice (ERA) or Explanation of Benefits (EOB) from any payer.
Redact patient names and identifiers before sending. This helps us understand your current payer mix and payment patterns.
EHR / Practice Management Login
OptionalLogin credentials or an invitation to your EHR or practice management system (e.g., SimplePractice, TherapyNotes, Jane).
Create a separate staff or billing user account for Good Rack LLC rather than sharing your personal login.
Payer Portal Access
OptionalAccess credentials or invitations to any insurance payer portals you currently use (Availity, Optum, etc.).
If you have existing portal accounts, adding Good Rack LLC as a delegate is faster than re-registering.
How to Submit Your Documents
Send documents as PDF attachments to [email protected] with subject line: "Onboarding Documents – [Your Name]".
Intake Form Upload
Upload W-9, license, and voided check directly in the Client Intake Form (Step 2 of onboarding).
Send documents securely via WhatsApp to +1 (347) 728-8786. Please label each document clearly.
Document security: All documents are handled in accordance with HIPAA guidelines. Please redact patient names and identifiers from any clinical documents before sending. A Business Associate Agreement (BAA) will be executed as part of your onboarding.